Why Is My Heat Pump Running But Not Cooling Properly?

Your heat pump can run but not cool due to a refrigerant leak, restricted airflow, or thermostat settings. Other causes include dirty coils or filters, short-cycling, or electrical/connection issues. Our $99 Heat Pump Repair Diagnostic includes an on-site inspection and a written report of findings. A $149 Tune-Up cleans filters, coils, blower, checks refrigerant and electrical terminals, and includes a 6‑month no-breakdown guarantee.

Quick checks:

• Confirm thermostat is set to Cool.
• Replace or clean the filter every 3 months.
• Note weak airflow, odd noises, icing, or temperature swings.

Updated: 2025-11-07 00:00:00

Need help in Boise, ID? Call (208) 738-4822 or book online. "Brandon found and repaired a leak in my heat pump left by another company." — Gloria B.